Shipping Policy
COMPLIMENTARY GROUND SHIPPING WITH $50+
We offer complimentary ground shipping when you spend $50+.
SHIPPING METHODS AND RATES
Please note: Any dates provided on-site and in other marketing communications are to be used as guidance only. Redken does not guarantee order delivery dates and is not responsible for carrier processing delays. All Redken orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to your chosen carrier.
Our shipping carrier does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
APO/FPO and PO Box orders will be shipped via US Postal Service Priority Mail, please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations (see Restricted Products below for a complete list).
Orders shipped to Alaska, Hawaii and the US Virgin Islands will be shipped via US Postal Service Priority Mail (no PO Box/APO/FPO addresses), plus an additional surcharge will be applied; please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to Alaska and Hawaii using USPS Priority Mail (see Restricted Products below for a complete list). Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.
Orders shipped to Alaska, Hawaii and the US Virgin Islands will be shipped via US Postal Service Priority Mail (no PO Box/APO/FPO addresses), plus an additional surcharge will be applied; please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to Alaska and Hawaii using USPS Priority Mail (see Restricted Products below for a complete list). Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.
We do not ship outside the U.S. at this time (with the exception of APO/FPO addresses and the U.S. territories. We do not ship to Puerto Rico).
SHIPPING CHARGES
- Ground* – $8.99 ($0.00 with $50+ orders)
- 2 Day – $15
- Next Day – $23
*Please allow 1- 4 days for processing on all orders.
SHIPPING REGULATION PRODUCTS
If an order contains one of these products (applies to full size and travel size), the entire shipment must ship by ground. Additionally, these products cannot be shipped at all to Alaska, Hawaii, APO/FPO locations and PO Boxes.
INTERNATIONAL ORDERS
We regret that we do not ship outside the U.S. at this time. We do not ship to Puerto Rico.
MULTIPLE SHIP TO ADDRESSES
Currently, Redken does not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.